Incidents

Current incidents

There are 8 incidents or planned maintenances that may be affecting customers on our network.

353569: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 15:19hrs)
Status: Currently open.
Location: Westbury BA13.
There is emergency maintenance taking place between the hours of 00:00 & 06:00 on 17/06/2025 Customers may experience an interruption to services for up to 15 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
353574: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 15:12hrs)
Status: Currently open.
Location: Faversham ME13.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 on 17/06/2025 Customers may experience an interruption to services for up to 15 minutes during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
349148 MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 08:17hrs)
Status: Currently open.
Location: Nottingham NG12.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 17/06/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.


We apologise for the inconvenience this may cause.
No updates for this incident yet.
353363 EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 08:14hrs)
Status: Currently open.
Location: Braintree CM7.
There is emergency maintenance taking place between the hours of 08:00 and 17:00 on 17/06/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
343793 MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 08:10hrs)
Status: Currently open.
Location: Hereford HR4.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 17/06/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
348984 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 08:08hrs)
Status: Currently open.
Location: Consett DH8.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 17/06/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
346586 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(16 Jun 2025 08:07hrs)
Status: Currently open.
Location: Burton Upon Trent DE13,DE14.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on 17/06/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
349108: MAINTENANCE AFFECTING SERVICES   Last updated:(13 Jun 2025 09:52hrs)
Status: Currently open.
Location: NG12 Melton Road.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 16/06/25. Customers may experience an interruption to services for up to 10 minutes during this time.

Please do not reset your equipment during this period.


We apologise for the inconvenience this may cause.
No updates for this incident yet.