416188: MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:38hrs)

Status: Currently open.
Location: London SE6.

There is essential maintenance taking place between the hours of 09:00 and 16:00 on 23/10/2026. Customers may experience an interruption of up to 2 hours to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

412522: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:35hrs)

Status: Currently open.
Location: Lowestoft NR32 Wrentham NR34.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 23/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

418073: INCIDENT AFFECTING INTERNET AND PHONE SERVICES Last updated:(22 Oct 2026 08:33hrs)

Status: Currently open.
Location: Sunderland SR3.

We have a network incident in the Moorside, Sunderland SR3 postcode area, affecting phone and Internet services. Our team are looking into this and will provide an update by 10:00.

Please do not reset your equipment.

Update (22 Oct 2026 11:31hrs)
Services were restored at 09:03 and have been stable since. However engineers remain at the location of the fault performing further works, and while we do not anticipate further impact to services, they are at risk until further notice.

We will update you again when we know all works are complete.

415057: MAINTENANCE AFFECTING TV SERVICES Last updated:(22 Oct 2026 08:29hrs)

Status: Currently open.
Location: Swindon SN4 SN1 SN17 SN3.

There is essential maintenance taking place between the hours of 23:30 and 04:00 on 22/10/2026 TO 23/10/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

416118 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(21 Oct 2026 09:15hrs)

Status: Currently open.
Location: ILKLEY LS29.

There is essential maintenance taking place between the hours of 18:00 on 22/10/2026 until 08:00 on 23/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

416117 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(21 Oct 2026 09:12hrs)

Status: Currently open.
Location: LEEDS LS16.

There is essential maintenance taking place between the hours of 18:00 on the 22/10/2026 until 08:00 on the 23/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

411248 : MAINTENANCE AFFECTING SERVICES Last updated:(21 Oct 2026 09:05hrs)

Status: Currently open.
Location: CAMBRIDGE CB2.

There is essential maintenance taking place between the hours of 09:00 and 16:00 on 22/10/2026. Customers may experience an interruption of up to 15 minutes to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

416176 : THIRD PARTY MAINTENANCE AFFECTING TV SERVICES Last updated:(22 Oct 2026 11:29hrs)

Status: Closed.
Location: BURGESS HILL RH15.

There is essential maintenance taking place between the hours of 09:30 and 14:30 on 22/10/2026. Customers may experience an interruption to tv services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 11:29hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 11:29hrs.

416115 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 11:13hrs)

Status: Closed.
Location: DUNSTABLE LU5.

There is essential maintenance taking place between the hours of 08:00 and 12:00 on 22/10/2026. Customers may experience a 15 min interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 11:13hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 11:13hrs.

413000 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:22hrs)

Status: Closed.
Location: CORBY NN17.

There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:22hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:22hrs.

411083 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:22hrs)

Status: Closed.
Location: LONDON W3.

There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:22hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:22hrs.

406012 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:22hrs)

Status: Closed.
Location: DOVER CT14.

There is essential maintenance taking place between the hours of 09:00 and 16:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:22hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:22hrs.

411981: MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:22hrs)

Status: Closed.
Location: Bristol BS16.

There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:22hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:22hrs.

411991: MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:22hrs)

Status: Closed.
Location: Swindon SN4.

There is essential maintenance taking place between the hours of 08:00 and 17:00 on 21/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:22hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:22hrs.

411278 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:21hrs)

Status: Closed.
Location: BEXHILL TN39.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:21hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:21hrs.

411828 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:21hrs)

Status: Closed.
Location: WOOTTON PE30.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:21hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:21hrs.

412164 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:21hrs)

Status: Closed.
Location: PETERBOROUGH PE28.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:21hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:21hrs.

414917 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:21hrs)

Status: Closed.
Location: HASTINGS TN37.

There is essential maintenance taking place between the hours of 00:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:21hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:21hrs.

416262 : MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 08:21hrs)

Status: Closed.
Location: THANET CT9.

There is essential maintenance taking place between the hours of 01:00 and 06:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 08:21hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 08:21hrs.

415067 : THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(22 Oct 2026 02:11hrs)

Status: Closed.
Location: LONDON SE16.

here is essential maintenance taking place between the hours of 23:30 on the 22/10/2026 and 04:00 on 22/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (22 Oct 2026 02:11hrs)
This Planned Maintenance was completed on Thursday, October 22nd, 2026 at 02:11hrs.

Incidents