Incidents

Current incidents

There are 7 incidents or planned maintenances that may be affecting customers on our network.

386783 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 08:34hrs)
Status: Currently open.
Location: TS17 Tornaby TS21 Cleveland.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 18/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
382754 : MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 08:29hrs)
Status: Currently open.
Location: B5 Birmingham.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Wednesday 18/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
385991: MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 08:26hrs)
Status: Currently open.
Location: WD7 Radlett.
There is essential maintenance taking place between the hours of 06:00 and 08:00 on Wednesday 18/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386227: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 08:08hrs)
Status: Closed.
Location: HG3 Yorkshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (17 Mar 2026 08:08hrs)
This Planned Maintenance was completed on Tuesday, March 17th, 2026 at 08:08hrs.
386239: MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 08:07hrs)
Status: Closed.
Location: Corby NN17, NN18.
There is essential electrical power maintenance taking place between the hours of 00:00 and 06:00 on 17/03/2026. Customers may experience an interruption to services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (17 Mar 2026 08:07hrs)
This Planned Maintenance was completed on Tuesday, March 17th, 2026 at 08:07hrs.
376262: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 07:54hrs)
Status: Closed.
Location: NR32 Suffolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (17 Mar 2026 07:54hrs)
This Planned Maintenance was completed on Tuesday, March 17th, 2026 at 07:54hrs.
385396: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(17 Mar 2026 07:53hrs)
Status: Closed.
Location: NR4 Norfolk.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Tuesday 17/03/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (17 Mar 2026 07:53hrs)
This Planned Maintenance was completed on Tuesday, March 17th, 2026 at 07:53hrs.