Incidents

Current incidents

There are 9 incidents or planned maintenances that may be affecting customers on our network.

410817: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(15 Sep 2026 09:01hrs)
Status: Currently open.
Location: Hertfordshire WD7.
There is essential third party maintenance taking place between the hours of 23:00 on 16/09/2026 through to 07:00 17/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411474: MAINENANCE AFFECTING SERVICES   Last updated:(15 Sep 2026 08:57hrs)
Status: Currently open.
Location: London E14.
There is essential maintenance taking place between the hours of 10:00 on 16/09/2026 through to 14:00 16/09/2026. Customers may experience an interruption of 1-2hrs to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
409534: MAINTENANACE AFFECTING SERVICES   Last updated:(15 Sep 2026 08:52hrs)
Status: Currently open.
Location: East Sussex BN27.
There is essential maintenance taking place between the hours of 08:00 on 16/09/2026 through to 16:00 16/09/2026. Customers may experience 15 minutes downtime to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410979: MAINTENANCE AFFECTING SERVICES   Last updated:(15 Sep 2026 08:48hrs)
Status: Currently open.
Location: Suffolk 1P6.
There is essential maintenance taking place between the hours of 06:00 on 16/09/2026 through to 08:00 16/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410731: MAINTENANCE AFFECTING SERVICES   Last updated:(15 Sep 2026 08:45hrs)
Status: Currently open.
Location: Suffolk IP11.
There is essential maintenance taking place between the hours of 06:00 on 16/09/2026 through to 08:00 16/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
412213: EMERGECNY THIRD PARTY MAINTENANCE - SERVICE AFFECTING   Last updated:(15 Sep 2026 08:40hrs)
Status: Currently open.
Location: Essex CO16.
There is emergency third party maintenance taking place between the hours of 00:00 16/09/2026 and 06:00 16/09/2026. Customers will experience interruption in their services during this time.
No updates for this incident yet.
411457 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(14 Sep 2026 08:15hrs)
Status: Currently open.
Location: Glasgow G71.
There is essential third party maintenance taking place between the hours of 23:00 on 15/09/2026 through to 06:00 16/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411453 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(14 Sep 2026 08:14hrs)
Status: Currently open.
Location: Carfin ML1.
There is essential third party maintenance taking place between the hours of 23:00 on 15/09/2026 through to 06:00 16/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
411448 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(14 Sep 2026 08:12hrs)
Status: Currently open.
Location: East Kilbride G74, G75.
There is essential third party maintenance taking place between the hours of 23:00 on 15/09/2026 through to 06:00 16/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.