There are 17 incidents or planned maintenances that may be affecting customers on our network.
399943: INCIDENT AFFECTING INTERNET AND PHONE SERVICES Last updated:(10 Jun 2026 22:18hrs)
Status: Currently open.
Location: Loddon NR14.
Location: Loddon NR14.
We have a network incident in Loddon NR14 area affecting phone and Internet services. Our team are looking into this and will provide an update by 23:00
Please do not reset your equipment.
Please do not reset your equipment.
Update (11 Jun 2026 00:13hrs)
We can see that the problem is not on our network, but the network of a third party that supports ours.
We are talking to the third party, and they are investigating the fault.
We will update you again by 08:00.
We can see that the problem is not on our network, but the network of a third party that supports ours.
We are talking to the third party, and they are investigating the fault.
We will update you again by 08:00.
397923: MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 10:53hrs)
Status: Currently open.
Location: Canterbury CT1.
Location: Canterbury CT1.
There is essential maintenance taking place between the hours of 19:00 and 16:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396739: MAINTENANCE AFFECTING TV SERVICES Last updated:(10 Jun 2026 09:47hrs)
Status: Currently open.
Location: Southampton SO14.
Location: Southampton SO14.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
396593: MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 09:44hrs)
Status: Currently open.
Location: Multiple locations..
Location: Multiple locations..
There is essential maintenance taking place between the hours of 02:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
S70,S62,S63,S25,S73,S65,S66,S40,S26,CB10,CB22,S60,YO8,LN1,SG15,SG17,GU27,ME10,ME9,SK1,SL2,SL1,SN16,SN7,SN10,SN5,SO31,CB7,BA5,BS34,SO14,PO15,SO15,SO30,SO31,SP8,SP5,SR3
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
S70,S62,S63,S25,S73,S65,S66,S40,S26,CB10,CB22,S60,YO8,LN1,SG15,SG17,GU27,ME10,ME9,SK1,SL2,SL1,SN16,SN7,SN10,SN5,SO31,CB7,BA5,BS34,SO14,PO15,SO15,SO30,SO31,SP8,SP5,SR3
No updates for this incident yet.
396591: MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 09:31hrs)
Status: Currently open.
Location: Multiple locations..
Location: Multiple locations..
There is essential maintenance taking place between the hours of 02:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcode;
PE7,PE4,PE26,PE28,PE10,PE6,PE28,PH22,EX4,PL31,PL12,PL19,PO20,PO21,PO10,SG19,E16,PO3,CF36,GU52,RG30,RG5,RG1,RG2,DN22,RG40,RG42,BN8,SS4,CV21
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcode;
PE7,PE4,PE26,PE28,PE10,PE6,PE28,PH22,EX4,PL31,PL12,PL19,PO20,PO21,PO10,SG19,E16,PO3,CF36,GU52,RG30,RG5,RG1,RG2,DN22,RG40,RG42,BN8,SS4,CV21
No updates for this incident yet.
396587: MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 09:13hrs)
Status: Currently open.
Location: Multiple locations..
Location: Multiple locations..
There is essential maintenance taking place between the hours of 01:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
NN8,NN2,NN29,NN14,NN5,NN7,NR4,NR13,NP23,NP26,NR35,NR9,NR19,NR13,NR10,NR6,NR8,NR34,NN5,NN7,NN3,RG14,MK46,CM5,OX13,OX14,OX17,OX1,PE7,PE19,PE13,PE1,PE30,PE11,PE22,PE15,PE28
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
NN8,NN2,NN29,NN14,NN5,NN7,NR4,NR13,NP23,NP26,NR35,NR9,NR19,NR13,NR10,NR6,NR8,NR34,NN5,NN7,NN3,RG14,MK46,CM5,OX13,OX14,OX17,OX1,PE7,PE19,PE13,PE1,PE30,PE11,PE22,PE15,PE28
No updates for this incident yet.
396594: MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 09:00hrs)
Status: Currently open.
Location: Multiple locations..
Location: Multiple locations..
There is essential maintenance taking place between the hours of 03:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
SS17,SS15,PE2,ST19,IP14,AB39,RH20,E20,CO10,RH19,SW18,DE11,DE12,SN1,SN17AE,SN17BZ,SN4,SN6,SN3,SN25,SN26,TA18,TA3,TA4,RG26,RG16,GL8,TF10,TF9,CT9,IP25,BS35,IP31,YO7,CV37,IP30
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Postcodes;
SS17,SS15,PE2,ST19,IP14,AB39,RH20,E20,CO10,RH19,SW18,DE11,DE12,SN1,SN17AE,SN17BZ,SN4,SN6,SN3,SN25,SN26,TA18,TA3,TA4,RG26,RG16,GL8,TF10,TF9,CT9,IP25,BS35,IP31,YO7,CV37,IP30
No updates for this incident yet.
398938: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:43hrs)
Status: Currently open.
Location: Norwich NR19.
Location: Norwich NR19.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398937: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:42hrs)
Status: Currently open.
Location: Leeds LS25.
Location: Leeds LS25.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398933: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:42hrs)
Status: Currently open.
Location: Wakefield WF1.
Location: Wakefield WF1.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398826: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:41hrs)
Status: Currently open.
Location: Pontefract WF8.
Location: Pontefract WF8.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398823: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:40hrs)
Status: Currently open.
Location: Norwich NR13.
Location: Norwich NR13.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398815: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:39hrs)
Status: Currently open.
Location: Wakefield WF10.
Location: Wakefield WF10.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
398582: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(10 Jun 2026 08:38hrs)
Status: Currently open.
Location: Barnsley S70.
Location: Barnsley S70.
There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397705: MAINTENANCE AFFECTING TV SERVICES Last updated:(10 Jun 2026 08:28hrs)
Status: Currently open.
Location: Fugglestone SP2.
Location: Fugglestone SP2.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
395818: MAINTENANCE AFFECTING TV SERVICES Last updated:(09 Jun 2026 10:35hrs)
Status: Currently open.
Location: Salisbury SP4.
Location: Salisbury SP4.
There is essential third party maintenance taking place between the hours of 08:00 and 17:00 Wednesday 10/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
397115: MAINTENANCE AFFECTING SERVICES Last updated:(11 Jun 2026 00:59hrs)
Status: Closed.
Location: Bishps Stotford CM23.
Location: Bishps Stotford CM23.
There is essential maintenance taking place between the hours of 00:00 and 03:00 Thursday 11/06/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (11 Jun 2026 00:59hrs)
This Planned Maintenance was completed on Thursday, June 11th, 2026 at 00:59hrs.
This Planned Maintenance was completed on Thursday, June 11th, 2026 at 00:59hrs.