Incidents

Current incidents

There are 9 incidents or planned maintenances that may be affecting customers on our network.

410305 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:56hrs)
Status: Currently open.
Location: Brackley NN13.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410303 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:55hrs)
Status: Currently open.
Location: Daventry NN11.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410297 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:52hrs)
Status: Currently open.
Location: Oxfordshire OX7.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
410295 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:50hrs)
Status: Currently open.
Location: Tiddington CV37.
There is third party maintenance taking place between the hours of 23:00 on 31/08/2026 through to 06:00 on 01/09/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
408860 MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:52hrs)
Status: Closed.
Location: Norwich NR13.
There is maintenance taking place between the hours of 06:00 and 08:00 on 28/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
Update (28 Aug 2026 07:52hrs)
This Planned Maintenance was completed on Friday, August 28th, 2026 at 07:52hrs.
408780 MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:46hrs)
Status: Closed.
Location: Felixstowe IP11.
There is maintenance taking place between the hours of 06:00 and 07:00 on 28/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (28 Aug 2026 07:46hrs)
This Planned Maintenance was completed on Friday, August 28th, 2026 at 07:46hrs.
406749 MAINTENANCE AFFECTING SERVICES   Last updated:(28 Aug 2026 07:42hrs)
Status: Closed.
Location: Canterbury CT3.
There is maintenance taking place between the hours of 09:00 and 16:00 on 27/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (28 Aug 2026 07:42hrs)
This Planned Maintenance was completed on Friday, August 28th, 2026 at 07:42hrs.
408626 ELECTRICAL SHUTDOWN   Last updated:(28 Aug 2026 07:41hrs)
Status: Closed.
Location: Coventry CV3.
There will be an electrical shutdown taking place between the hours of 08:00 and 12:20 on 27/08/2026. Customers will experience interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (28 Aug 2026 07:41hrs)
This Planned Maintenance was completed on Friday, August 28th, 2026 at 07:41hrs.
408368 MAINTENANCE AFFECTING SERVICES   Last updated:(27 Aug 2026 12:22hrs)
Status: Closed.
Location: Bristol BS34, BS7.
There is maintenance taking place between the hours of 09:00 and 17:00 on 27/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (27 Aug 2026 12:22hrs)
This Planned Maintenance was completed on Thursday, August 27th, 2026 at 12:22hrs.