404394: MAINTENANCE AFFECTING TV SERVICES Last updated:(31 Jul 2026 08:31hrs)

Status: Currently open.
Location: Milton Keynes MK10 MK13 MK16 MK17.

There is essential maintenance taking place between the hours 08:00 until 17:00 on 03/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

404392: MAINTENANCE AFFECTING TV SERVICES Last updated:(31 Jul 2026 08:29hrs)

Status: Currently open.
Location: Bicester OX25 OX26.

There is essential maintenance taking place between the hours 08:00 until 17:00 on 03/08/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

406349: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:28hrs)

Status: Currently open.
Location: Tunbridge Wells TN4.

There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

406259: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:26hrs)

Status: Currently open.
Location: Watford WD7.

There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

406232: EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(31 Jul 2026 08:26hrs)

Status: Currently open.
Location: Durham DH7.

There is essential emergency maintenance taking place between the hours 00:00 until 06:00 on 03/08/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

402281: MAINTENANCE AFFECTING TV SERVICES Last updated:(01 Aug 2026 13:32hrs)

Status: Closed.
Location: Birmingham B16.

There is essential maintenance taking place between the hours 08:00 until 16:00 on 31/07/2026. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (01 Aug 2026 13:32hrs)
This Planned Maintenance was completed on Saturday, August 1st, 2026 at 13:32hrs.

406958 INCIDENT AFFECTING TV SERVICES Last updated:(01 Aug 2026 11:05hrs)

Status: Closed.
Location: Burton On Trent DE13.

"We have a network incident affecting TV services. Our team are looking into this and will provide an update as soon as possible.

Please do not reset your equipment."

Update (01 Aug 2026 11:05hrs)
This incident was closed on Saturday, August 1st, 2026 at 11:05hrs.

Update (01 Aug 2026 11:04hrs)
This issue is now believed be successfully resolved.

Customers may need to reboot their TV equipment or perform a channel retune to restore viewing services.

We do not anticipate any further impact at this time and thank customers for their patience while this issue was resolved.

Update (01 Aug 2026 09:30hrs)
The attending engineer has arrived on site and investigations are now underway. Further updates will be provided as soon as additional information becomes available.

Update (01 Aug 2026 08:51hrs)
An engineer is currently on the way to site. We will provide further updates once attendance has been confirmed.

Incidents