Incidents

Current incidents

There are 15 incidents or planned maintenances that may be affecting customers on our network.

359023: EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 20:20hrs)
Status: Currently open.
Location: Weymouth DT4.
There is emergency maintenance taking place between the hours of 00:00 and 06:00 on Friday 25/07/25. Customers may experience an interruption to services for up to 1 hour during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
358969 EMERGENCY THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 12:24hrs)
Status: Currently open.
Location: Beaconsfield HP9, High Wycombe HP11.
There is emergency third party maintenance taking place between the hours of 12:00 & 20:00 on 24/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
356754 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:30hrs)
Status: Currently open.
Location: London SW18.
There is essential maintenance taking place between the hours of 08:00 & 12:00 on 28/07/25. Customers may experience an interruption to TV services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
355565 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:27hrs)
Status: Currently open.
Location: Cressing CM77.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 28/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356979 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:26hrs)
Status: Currently open.
Location: Aberdeen AB22.
There is essential maintenance taking place between the hours of 04:00 & 06:00 on 28/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
356978 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:23hrs)
Status: Currently open.
Location: Birmingham B4.
There is essential maintenance taking place between the hours of 04:00 & 06:00 on 28/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
357225 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:19hrs)
Status: Currently open.
Location: Cambridge CB23,PE19, Bedford MK44.
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on 25/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
356794 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:15hrs)
Status: Currently open.
Location: Please see below.
Winchester SO22, Wokingham RG40, London SM6, Woking GU24, Worcester WR4, Wouldham ME1, York YO23, Tockwith YO26.

There is essential maintenance taking place between the hours of 00:00 & 06:00 on 25/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356793 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:10hrs)
Status: Currently open.
Location: Please see below.
Maldon CM9, Throckley NE15, Tiddington CV37, Towcester NN12, Hartlepool TS28, London E17,SW18,HA9,WC1X, Wellingborough NN8, Whitehaven CA28.

There is essential maintenance taking place between the hours of 00:00 & 06:00 on 25/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356534 MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:03hrs)
Status: Currently open.
Location: Rochford SS4.
There is essential maintenance taking place between the hours of 00:00 & 06:00 on 25/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
354434 THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(24 Jul 2025 08:01hrs)
Status: Currently open.
Location: Felixstowe IP11.
There is essential third party maintenance taking place between the hours of 00:00 & 06:00 on 25/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
354804 MAINTENANCE AFFECTING SERVICES   Last updated:(23 Jul 2025 09:13hrs)
Status: Currently open.
Location: Bedford B46,SG17.
There is essential maintenance taking place between the hours of 09:00 & 16:00 on 24/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
354003 MAINTENANCE AFFECTING SERVICES   Last updated:(23 Jul 2025 09:11hrs)
Status: Currently open.
Location: Nottingham NG12.
There is essential maintenance taking place between the hours of 09:00 & 17:00 on 24/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
356756 MAINTENANCE AFFECTING SERVICES   Last updated:(23 Jul 2025 09:10hrs)
Status: Currently open.
Location: Multiple Locations.
There is essential maintenance taking place between the hours of 08:00 & 11:00 on 24/07/25. Customers may experience an interruption to phone services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
355841 MAINTENANCE AFFECTING SERVICES   Last updated:(23 Jul 2025 09:08hrs)
Status: Currently open.
Location: Horsham RH20.
There is essential maintenance taking place between the hours of 08:00 & 16:00 on 24/07/25. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.