Incidents

Current incidents

There are 2 incidents or planned maintenances that may be affecting customers on our network.

336842 : MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(21 Feb 2025 09:12hrs)
Status: Currently open.
Location: RADLETT, WD7.
There is essential maintenance taking place between the hours of 05:00 and 04:00 on 24/02/2025. Customers may experience an interruption to broadband services for up to 4 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause
No updates for this incident yet.
338299 : THIRD PARTY EMERGENCY MAINTENANCE AFFECTING BROADBAND SERVICES   Last updated:(21 Feb 2025 08:56hrs)
Status: Currently open.
Location: County Durham DL14,DL15.
There is emergency third party maintenance taking place between the hours of 00:00 and 06:00 on 24/02/2025. Customers may experience an interruption to broadband services for up to 6hrs during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

We apologise for the inconvenience this may cause.
No updates for this incident yet.