Incidents

Current incidents

There are 8 incidents or planned maintenances that may be affecting customers on our network.

375842: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 08:17hrs)
Status: Closed.
Location: Cambridge CB23.
There is essential third party maintenance taking place between the hours of hours of 22:00 and 06:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 08:17hrs)
This Planned Maintenance was completed on Friday, December 19th, 2025 at 08:17hrs.
377379: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 08:16hrs)
Status: Closed.
Location: Didcot OX11.
There is emergency third party maintenance taking place between the hours of hours of 23:00 and 06:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 08:16hrs)
This incident was closed on Friday, December 19th, 2025 at 08:16hrs.
377382: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 08:16hrs)
Status: Closed.
Location: Abingdon OX13, OX14, OX1.
There is emergency third party maintenance taking place between the hours of hours of 23:00 and 07:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 08:16hrs)
This incident was closed on Friday, December 19th, 2025 at 08:16hrs.
377383: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 08:01hrs)
Status: Closed.
Location: Swindon SN1, SN17AE, SN17BZ, SN3, SN4, SN26.
There is emergency third party maintenance taking place between the hours of hours of 23:00 and 07:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 08:01hrs)
This incident was closed on Friday, December 19th, 2025 at 08:01hrs.
377390: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 07:58hrs)
Status: Closed.
Location: Andover SP11.
There is emergency third party maintenance taking place between the hours of hours of 23:00 and 07:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 07:58hrs)
This incident was closed on Friday, December 19th, 2025 at 07:58hrs.
377392: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 07:57hrs)
Status: Closed.
Location: Oxfordshire SN7 Cotswold GL7.
There is emergency third party maintenance taking place between the hours of hours of 23:00 and 07:00 (Thurs - Fri) 18/12/2025 - 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 07:57hrs)
This incident was closed on Friday, December 19th, 2025 at 07:57hrs.
372675: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 07:56hrs)
Status: Closed.
Location: Leeds LS14, LS15.
There is essential third party maintenance taking place between the hours of hours of 00:00 and 06:00 Friday 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 07:56hrs)
This Planned Maintenance was completed on Friday, December 19th, 2025 at 07:56hrs.
378046: THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES   Last updated:(19 Dec 2025 07:56hrs)
Status: Closed.
Location: Didcot OX11.
There is emergency third party maintenance taking place between the hours of hours of 00:00 and 03:00 Friday 19/12/2025. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
Update (19 Dec 2025 07:56hrs)
This incident was closed on Friday, December 19th, 2025 at 07:56hrs.