There is 1 incident or planned maintenance that may be affecting customers on our network.
413035: INCIDENT AFFECTING INTERNET SERVICES Last updated:(18 Sep 2026 22:17hrs)
Status: Closed.
Location: Bramley RG16 RG26.
Location: Bramley RG16 RG26.
We have a network incident in Bramley RG16 RG26 affecting Internet services. Our team are looking into this and will provide an update as new information becomes available.
Please do not reset your equipment.
Please do not reset your equipment.
Update (18 Sep 2026 22:17hrs)
This incident was closed on Friday, September 18th, 2026 at 22:17hrs.
This incident was closed on Friday, September 18th, 2026 at 22:17hrs.
Update (18 Sep 2026 22:16hrs)
Service has been stable since 18:00 on 18/09/2026.
Customers should now find services to be working as expected. We will continue to monitor the service with our third-party provider to ensure it remains stable.
Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Service has been stable since 18:00 on 18/09/2026.
Customers should now find services to be working as expected. We will continue to monitor the service with our third-party provider to ensure it remains stable.
Any issues being experienced after this time should be treated as individual cases and reported in the usual manner.
We apologise again for the inconvenience caused and thank you for your patience throughout this issue.
Update (17 Sep 2026 18:29hrs)
We have identified that the fault resides within our third-party provider's network and are actively engaging with them to investigate and resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.
We have identified that the fault resides within our third-party provider's network and are actively engaging with them to investigate and resolve the issue as quickly as possible. We will continue to provide updates as more information becomes available.