There are 21 incidents or planned maintenances that may be affecting customers on our network.
409631 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:30hrs)
Status: Currently open.
Location: Woolpit IP30, Bury St Edmunds IP33,IP31,IP11,.
Location: Woolpit IP30, Bury St Edmunds IP33,IP31,IP11,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409440 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:25hrs)
Status: Currently open.
Location: Chelmsford CM3, CM2, CM23.
Location: Chelmsford CM3, CM2, CM23.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
No updates for this incident yet.
409439 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:23hrs)
Status: Currently open.
Location: Colchester CO5, Maldon CM9,.
Location: Colchester CO5, Maldon CM9,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409436 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:21hrs)
Status: Currently open.
Location: Great Bentley CO7, Tendering CO7,CO16, Clacton On Sea CO16,.
Location: Great Bentley CO7, Tendering CO7,CO16, Clacton On Sea CO16,.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409419 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:18hrs)
Status: Currently open.
Location: Walton on the Naze CO13, CO14.
Location: Walton on the Naze CO13, CO14.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409417 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:15hrs)
Status: Currently open.
Location: Burnham On Crouch CM0, Maldon CM3.
Location: Burnham On Crouch CM0, Maldon CM3.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409414 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:12hrs)
Status: Currently open.
Location: Braintree CO6, Colchester CO5.
Location: Braintree CO6, Colchester CO5.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409412 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:10hrs)
Status: Currently open.
Location: Chelmsford CM3, Braintree CM7, Felsted CM6, Cressing CM77.
Location: Chelmsford CM3, Braintree CM7, Felsted CM6, Cressing CM77.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
409410 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:05hrs)
Status: Currently open.
Location: Tendring CO16.
Location: Tendring CO16.
There is third party maintenance taking place between the hours of 23:00 on 26/08/2026 through to 06:00 on 27/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406411 MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:03hrs)
Status: Currently open.
Location: Pevensey BN23, BN24.
Location: Pevensey BN23, BN24.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 26/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
408090 MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 08:00hrs)
Status: Currently open.
Location: Wellingborough NN8.
Location: Wellingborough NN8.
There is essential maintenance taking place between the hours of 00:00 and 03:00 on 26/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405084 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 07:58hrs)
Status: Currently open.
Location: Gloucestershire GL20.
Location: Gloucestershire GL20.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 26/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
404373 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 07:57hrs)
Status: Currently open.
Location: Watford WD7.
Location: Watford WD7.
There is third party maintenance taking place between the hours of 00:00 and 06:00 on 26/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
406461 MAINTENANCE AFFECTING SERVICES Last updated:(24 Aug 2026 08:34hrs)
Status: Currently open.
Location: Bordon GU35.
Location: Bordon GU35.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on 25/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
405459 MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 13:07hrs)
Status: Closed.
Location: Whitley Bay NE25.
Location: Whitley Bay NE25.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on 25/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (25 Aug 2026 13:07hrs)
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 13:07hrs.
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 13:07hrs.
406931 MAINTENANCE AFFECTING TV SERVICES Last updated:(25 Aug 2026 12:54hrs)
Status: Closed.
Location: Farnham GU9.
Location: Farnham GU9.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on 25/08/2026. Customers may experience an interruption to TV services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause
Update (25 Aug 2026 12:54hrs)
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 12:54hrs.
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 12:54hrs.
409811 MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 11:57hrs)
Status: Closed.
Location: Nottingham NG12.
Location: Nottingham NG12.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on 25/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (25 Aug 2026 11:57hrs)
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 11:57hrs.
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 11:57hrs.
407973 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 07:54hrs)
Status: Closed.
Location: Tavistock PL19.
Location: Tavistock PL19.
There is third party maintenance taking place between the hours of 01:00 and 06:00 25/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (25 Aug 2026 07:54hrs)
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 07:54hrs.
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 07:54hrs.
404224 THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 07:54hrs)
Status: Closed.
Location: Maidstone ME17,ME16,ME15,.
Location: Maidstone ME17,ME16,ME15,.
There is third party maintenance taking place between the hours of 00:00 and 06:00 25/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (25 Aug 2026 07:54hrs)
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 07:54hrs.
This Planned Maintenance was completed on Tuesday, August 25th, 2026 at 07:54hrs.
409592: EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(25 Aug 2026 07:53hrs)
Status: Closed.
Location: London SM6.
Location: London SM6.
There is emergency maintenance taking place between the hours of 09:00 and 17:00 Monday 24/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (25 Aug 2026 07:53hrs)
This incident was closed on Tuesday, August 25th, 2026 at 07:53hrs.
This incident was closed on Tuesday, August 25th, 2026 at 07:53hrs.
408892: MAINTENANCE AFFECTING SERVICES Last updated:(24 Aug 2026 13:34hrs)
Status: Closed.
Location: Bradford BD16.
Location: Bradford BD16.
There is essential maintenance taking place between the hours of 08:00 and 17:00 Monday 24/08/2026. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (24 Aug 2026 13:34hrs)
This Planned Maintenance was completed on Monday, August 24th, 2026 at 13:34hrs.
This Planned Maintenance was completed on Monday, August 24th, 2026 at 13:34hrs.