There are 4 incidents or planned maintenances that may be affecting customers on our network.
356121: INCIDENT AFFECTING INTERNET AND PHONE SERVICES Last updated:(03 Jul 2025 18:05hrs)
Status: Currently open.
Location: Hamstreet TN26.
Location: Hamstreet TN26.
We have a network incident in Hamstreet TN26 affecting phone and internet services.
The electricity supplier for this area has an ongoing power outage affecting our equipment.
Supplier engineers are onsite working to repair damaged electrical cabling.
Updates will be provided when new information becomes available.
Please do not reset your equipment.
The electricity supplier for this area has an ongoing power outage affecting our equipment.
Supplier engineers are onsite working to repair damaged electrical cabling.
Updates will be provided when new information becomes available.
Please do not reset your equipment.
No updates for this incident yet.
350903: THIRD PARTY MAINTENANCE AFFECTING BROADBAND SERVICES Last updated:(03 Jul 2025 08:21hrs)
Status: Currently open.
Location: Chilton DL17.
Location: Chilton DL17.
There is essential maintenance taking place between the hours of 00:00 until 06:00 on 04/07/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
No updates for this incident yet.
353729: MAINTENANCE AFFECTING SERVICES Last updated:(03 Jul 2025 16:23hrs)
Status: Closed.
Location: Kingstone HR2.
Location: Kingstone HR2.
There is essential maintenance taking place between the hours of 06:00 until 08:00 on 03/07/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Jul 2025 16:23hrs)
This Planned Maintenance was completed on Thursday, July 3rd, 2025 at 16:23hrs.
This Planned Maintenance was completed on Thursday, July 3rd, 2025 at 16:23hrs.
351805: MAINTENANCE AFFECTING SERVICES Last updated:(03 Jul 2025 14:51hrs)
Status: Closed.
Location: Harrogate HG1 HG3.
Location: Harrogate HG1 HG3.
There is essential maintenance taking place between the hours of 09:00 until 17:00 on 03/07/2025. Customers may experience an interruption to services during this time.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Please do not reset your equipment during this period.
We apologise for the inconvenience this may cause.
Update (03 Jul 2025 14:51hrs)
This Planned Maintenance was completed on Thursday, July 3rd, 2025 at 14:51hrs.
This Planned Maintenance was completed on Thursday, July 3rd, 2025 at 14:51hrs.