Incidents

There is essential maintenance taking place between the hours of hours of 09:00 and 16:00 Wednesday 21/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is essential maintenance taking place between the hours of hours of 06:00 and 08:00 Wednesday 21/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Wednesday 21/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is essential third party maintenance taking place between the hours of hours of 00:00 and 06:00 Wednesday 21/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is essential third party maintenance taking place between the hours of hours of 00:00 and 06:00 Wednesday 21/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

We understand how frustrating this extended service disruption has been on this site and sincerely apologize for the inconvenience caused.
Our team is actively working with our equipment vendor to resolve a critical software issue that is preventing new services from being activated. This issue impacts all new customers, regardless of the ISP operating over our network.
We have escalated this matter to the highest level with our vendor, and their R&D team is fully engaged in developing a solution. Unfortunately, this bug was not apparent during pre-deployment testing, and we recognize the significant impact this has had on our customers.
Please be assured that restoring service is our top priority, and we will continue to provide updates as progress is made. Thank you for your patience and understanding while we work to resolve this as quickly as possible.

There is essential maintenance taking place between the hours 09:00 until 16:00 on 19/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is essential third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency third party maintenance taking place between the hours of hours of 00:00 and 06:00 Tuesday 20/01/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

There is emergency maintenance taking place between the hours of 09:00 & 17:00 on 19/01/25. Customers may experience an interruption to services for up to 3 hours during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.