414354: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 10:54hrs)

Status: Currently open.
Location: Birmingham B12.

There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 28/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

413016: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:34hrs)

Status: Currently open.
Location: Aylesham CT3.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

416480: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:33hrs)

Status: Currently open.
Location: Tavistock PL19.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

414261: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:31hrs)

Status: Currently open.
Location: Aylesbury HP19.

There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

415845: MAINTENANCE AFFECTING TV SERVICES Last updated:(28 Oct 2026 08:30hrs)

Status: Currently open.
Location: Birmingham B15.

There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

415161: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:29hrs)

Status: Currently open.
Location: Bexhill TN39.

There is essential maintenance taking place between the hours of 08:00 and 16:00 Thursday 29/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

No updates for this incident yet.

418808 INCIDENT AFFECTING TV SERVICES Last updated:(28 Oct 2026 07:55hrs)

Status: Currently open.
Location: Dalston E8, N16.

We have a network incident affecting TV services. Our team are looking into this and will provide an update by 10:00

Please do not reset your equipment."

Update (28 Oct 2026 09:36hrs)
We have specialist engineer attending tomorrow morning to continue an investigation on the communal equipment. There has been access issues reported in the past to the equipment so we will provide further updates tomorrow once the engineer is on site.

414835 MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 11:36hrs)

Status: Closed.
Location: West Drayton UB7.

There is essential maintenance taking place between the hours of 08:00 and 17:00 Wednesday 28/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 11:36hrs)
This Planned Maintenance was completed on Wednesday, October 28th, 2026 at 11:36hrs.

416188: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:20hrs)

Status: Closed.
Location: London SE6.

There is essential maintenance taking place between the hours of 09:00 and 16:00 on 23/10/2026. Customers may experience an interruption of up to 2 hours to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:20hrs)
This Planned Maintenance was completed on Wednesday, October 28th, 2026 at 08:20hrs.

415675: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:19hrs)

Status: Closed.
Location: London E3, E9.

There is essential maintenance taking place between the hours of 08:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:19hrs)
This Planned Maintenance was completed on Wednesday, October 28th, 2026 at 08:19hrs.

414723: MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:19hrs)

Status: Closed.
Location: Bapchild ME10.

There is essential maintenance taking place between the hours of 09:00 and 16:00 Tuesday 27/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:19hrs)
This Planned Maintenance was completed on Wednesday, October 28th, 2026 at 08:19hrs.

417964: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:18hrs)

Status: Closed.
Location: Huddersfield HD0, HD2.

There is third party emergency maintenance taking place between the hours of 20:00 and 06:00 between Tuesday 27/10/2026 and Wednesday 28/10/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:18hrs)
This incident was closed on Wednesday, October 28th, 2026 at 08:18hrs.

417964 - THIRD PARTY EMERGENCY MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:18hrs)

Status: Closed.
Location: Huddersfield HD0, HD2.

There is third party emergency maintenance taking place between the hours of 00:00 and 06:00 Wednesday 28/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:18hrs)
This incident was closed on Wednesday, October 28th, 2026 at 08:18hrs.

412852: THIRD PARTY MAINTENANCE AFFECTING SERVICES Last updated:(28 Oct 2026 08:17hrs)

Status: Closed.
Location: Hethersett NR18, NR9 Norwich NR4, NR9.

There is essential third party maintenance taking place between the hours of 00:00 and 06:00 Wednesday 28/11/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.

Update (28 Oct 2026 08:17hrs)
This Planned Maintenance was completed on Wednesday, October 28th, 2026 at 08:17hrs.

Incidents