Incidents

Current incidents

There are 12 incidents or planned maintenances that may be affecting customers on our network.

391052: INCIDENT AFFECTING INTERNET SERVICES   Last updated:(07 Apr 2026 11:23hrs)
Status: Currently open.
Location: B1, B18 Birmingham.
We have a network incident in B1, B18 Birmingham affecting phone and internet services. Our team are looking into this and will provide an update by 14:00.

Please do not reset your equipment.
No updates for this incident yet.
387347: MAINTENANCE AFFECTING SERVICES   Last updated:(07 Apr 2026 09:22hrs)
Status: Currently open.
Location: CB2 Cambridgeshire.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Wednesday 08/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
387870 : MAINTENANCE AFFECTING SERVICES   Last updated:(07 Apr 2026 09:20hrs)
Status: Currently open.
Location: TQ12, TQ13 Devon.
There is essential maintenance taking place between the hours of 00:00 and 04:00 on Wednesday 08/04/2026 . Some customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
390522 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(07 Apr 2026 09:11hrs)
Status: Currently open.
Location: SN10 Wiltshire.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 08/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
390516: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(07 Apr 2026 09:09hrs)
Status: Currently open.
Location: DN11 Doncaster.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 08/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
390514 : THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(07 Apr 2026 09:07hrs)
Status: Currently open.
Location: AB21 & AB22 Aberdeen.
There is essential third party maintenance taking place between the hours of 00:00 and 06:00 on Wednesday 08/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
389378: MAINTENANCE AFFECTING SERVICES   Last updated:(02 Apr 2026 08:55hrs)
Status: Currently open.
Location: Oadby and Wigston LE2.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 07/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
388398: MAINTENANCE AFFECTING SERVICES   Last updated:(02 Apr 2026 08:53hrs)
Status: Currently open.
Location: Bridgwater TA6.
There is essential maintenance taking place between the hours of 08:00 and 16:00 on Tuesday 07/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
388383: MAINTENANCE AFFECTING SERVICES   Last updated:(02 Apr 2026 08:51hrs)
Status: Currently open.
Location: Camborne TR14.
There is essential maintenance taking place between the hours of 09:00 and 17:00 on Tuesday 07/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386865: MAINTENANCE AFFECTING SERVICES   Last updated:(02 Apr 2026 08:49hrs)
Status: Currently open.
Location: South End on Sea SS3.
There is essential maintenance taking place between the hours of 09:00 and 16:00 on Tuesday 07/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
389285: MAINTENANCE AFFECTING SERVICES   Last updated:(02 Apr 2026 08:39hrs)
Status: Currently open.
Location: Bordon GU35.
There is essential maintenance taking place between the hours of 08:00 and 17:00 on Sunday 05/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.
386624: THIRD PARTY MAINTENANCE AFFECTING SERVICES   Last updated:(01 Apr 2026 08:42hrs)
Status: Currently open.
Location: Banbury OX15.
There is essential third party maintenance taking place between the hours of 09:00 and 16:00 Thursday 02/04/2026. Customers may experience an interruption to services during this time.

Please do not reset your equipment during this period.

We apologise for the inconvenience this may cause.
No updates for this incident yet.